Furnace Repair Sherwood Park | Tips to Finding a Great Furnace Company
Significant research should go into any decision you are making. There is no exception when it comes to your home. When you are choosing the right company for your heating and cooling you want to be sure you take your time and choose a company you can work with over the years. You may install your furnace once and at most two times in your lifetime, but you will also need regular maintenance and very rarely down the road, repairs.
Additionally, you may want to install air conditioning. You are paying for important pieces of equipment but also excellent workmanship. You should choose not only on price, but reputation, experience and the relationship you will have with the HVAC company.
We provide a free quote, no strings attached
An on-site free quote should always be a part of your decision making process when it comes to purchasing a new furnace. This is true for an air conditioning system as well. Anything less than an in person visit to the location you want the furnace or air conditioning system installed is a huge red flag. At Hinse Brothers Mechanical, we hold many conversations with the homeowner to gain a full understanding of the scope of the project.
We have a checklist we go through to understand what you need based on what we see when we visit the home. Things like the age of the windows, type of insulation, the air tightness of your home and even addressing dead spots and air flow all contribute to the type of furnace to be installed and any additional modifications that may be needed. We will not quote you until we know exactly what you need based on your desires and the information gathered.
A good company will always provide a warranty
Every major purchase should provide a warranty for the product as well as the service. Of course the brand you choose to have installed will have some parts warranty for a limited time. This is in case there is a malfunction in the unit, or a mechanical device fail. You will want to do your research to find out what the brands offer because each one will be a bit different.
We can also help you with finding this information when we discuss what options are available to you. An HVAC company should also extend warranty to cover their service and installation in case there is damage or poor installation. Something else to consider is if the warranty from the HVAC company is registered with a third party in the event the company goes out of business.
We strive for lots of 5 star reviews
Having lots of reviews and 5-star ratings is essential for every business from hairdressers to restaurants and everything in between. We all read these reviews before we decide even on the smallest purchase. Skipping this when it comes to big purchases would be unquestionable. Be sure to dig through and read the reviews to see the whole picture of the company’s character. What I mean is if there is a negative review, the business should have responded to it in a manner that they own up to whatever the issue was.
If it was a fault of the company then it should be obvious the company rectified the mistake. This shows their true character. Bear in mind, there are malicious people out there purposedly trying to tarnish brand. This is usually due to a disgruntled employee. Of course, it’s also important to note how long a company has been around. Most businesses fail within the first 5 years in business so to see one that is six years or older is an important detail.
A quote should be reasonable
The quote the furnace company gives should be fair and comparable especially when you are comparing apples to apples. Do not be fooled by low ball quotes. If it is too good to be true, it is. They are likely scrambling for business. Finding the lowest price often means finding the lowest quality of workmanship. Of course, this is not always true, but it is something to be wary of. The higher the skills and better the workmanship, the higher the price will be. This is due to demand and expertise.
Never go with just one quote. Get a few so you can compare and ask lots of questions from each company so that you know exactly what you are paying for. You should go with your gut instinct too. If something feels off or not quite up to par, dig deeper to find out if you are getting all the information you need to make the decision.
We are properly licensed and certified
Proper licenses and work permits should be in place with any HVAC purchase and installation. There should be a contract in place for the end user to be assured things are legitimate. Things like how the work will be installed, what the timeline is and what happens when things don’t go as plan should all be outlined in this contract. The costs should also be broken down as well in the paperwork.
The HVAC company you choose should listen to your needs not just sell you what makes them more money. Again, this is why an onsite evaluation is ultra important. You cannot make an informed choice if you don’t get all facts right at the very beginning of the consultation. Every healthy and successful relationship, even a professional one, has active listening. The technician who visits, must ask a lot questions to find answers to other questions you may not have even thought of.
Contact Us Today!
Interpersonal skills are important in every industry even the trades. You want to buy what you need to suit your comfort level and budget. This is why Hinse Mechanical is so good at what they do. They are attuned to your needs and not just about making another sale. They have been in the business long enough to know what is important, how to do the job right and make customers happy with their purchase. Call 780-999-6900 today to book a free consultation.